| Customer Support Portal

I want to switch a child's program on the desktop

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When you want to switch a child's program in Seer we call it a move. To do this you will want to go to the child's profile. You can go to the child list and use the search box to quickly find this child

1. Go into the child's profile and locate their current enrollment on the bottom left of their profile

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2. Click the 3-dot action menu and select move

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3. Choose the Program they will be moving to

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4. Make any edits if their times will change they are attending as well as add any credits or charges needed. If they are moving to a new class, select that here as well. Click Review when finished

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5. Review your new enrollment info. If you need adjust a child's Tuition Assistance commitments, you can do so from here.

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6. Click Update if you wish to approve right or Request if you would like to review and approve later.

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