| Customer Support Portal

I want to send a message to the child's family on mobile

Key word | Key word

I Want to Message the Child's Family on Mobile

1. From inside the child's profile, click the blue Message Family button

2. Select your topic, add your message and choose if it is important or an announcement. If marked important, it will send an email with the message as well. Announcements cannot be responded to. 

3. If desired, attach any photos or attachments to the message as well and click Send & Release to send right away, or Send for Review to place the message in the release queue. This will send the message out to all invited adults related to this child.