| Customer Support Portal

I want to send a message to a family from the desktop

Key word | Key word

I want to send a message to a family from the desktop

1. From inside the Child's Profile you will locate the Message Family button below their Profile pic and click this.

[ Image ]

2. Fill out your message topic, message and add any attachments you wish to the message. 

[ Image ]

3. Click Send & Release to release immediately or Send for Review to send the to Release Queue.

[ Image ]

 

Please Note: Choosing to send as an Announcement will make adults unable to respond to the message. Mark Important will make sure they get an email to alert them as well.