In this article we will cover the waived and voided reports

In this article you will learn about the following:

• Waiving and Voiding services
• Waived report
• Voided report
  
   

Waiving and Voiding services

Services that you choose to waive or void will now show up new reports inside Seer. The differences between these two items are when you waive a charge, you are giving a credit on a service. When you are voiding and item, you are removing the service as though it was never offered or used by the child. 

You can take these actions on services by going into the services section of a child and finding the service you wish to apply this too and using the 3-dot action menu to do so. If you check children out and they have used hourly services that have been generated, you will also have an option to waive these services as well.
 

Waived report

You can find your waived report under the Finance sections of the Reports area. This report will have a date picker in the top right corner for you to set your dates you wish to use. It will cover the service, it's date, the date it was waived on and the child who it was attached too. It will also cover the person who waived it and the amount waived.

Voided report

Your Voided Services report will show all voided services that have taken place. Like the waived report, his report will have a date picker in the top right corner for you to set your dates you wish to use. It will cover the service, it's date, the date it was waived on and the child who it was attached too. It will also cover the person who waived it and the amount waived.

Please Note: Both of these reports also have group by staff option next to the export button to order it by staff instead of strictly by dates. Without these, they will be order with the most recent date at the top.